Novakid School
Technical Support Manager
📍 Remote
Descripción
Novakid is an English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards on an equal footing with their English-speaking peers (Novakid teachers are native speakers from the US, UK, and other countries). We are an advanced IT company of 450+ professionals. We’re looking for a Technical Support Manager to join our eam. What you’ll do Handle incoming requests and incidents from support agents Investigate, reproduce, and troubleshoot technical issues; resolve them w