UW Health
Service Desk Specialist
📍 Remote
Descripción
Work Schedule: 100% FTE, day shift working Wednesday – Friday from 9a – 7:30p and Saturday from 7a – 5p. This is a work from home position for WI & IL residents. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Service Desk Specialist to: Serve as the first point of contact for customers seeking technical assistance via phone, chat, or self-service channels Troubleshoot and resolve hardware, software, account access, and application-related issues Deliver exceptional customer service by communicating clearly, professionally, and empathetica