Senior Data Scientist (Topic Analytics, GenAI & Reporting)

Descripción

We are seeking a Senior Data Scientist to join our Reporting Team and help drive the evolution of topic analytics from traditional rule-based approaches to next-generation AI and Machine Learning powered topic intelligence. This role will contribute to the High Throughput Topic Analytics initiative, developing scalable methods for topic discovery, analysis, and insight generation across large-scale customer experience datasets. Working closely with Data Scientists, Engineers, Product Managers, and Analytics teams across Mexico, India, and South America, the successful candidate will help buil