PC Support Technician

Descripción

USD 20–25/hourly Leidos is seeking a PC Support Technician to support an IT program for The Centers for Medicare and Medicaid Services Internal Service Desk. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The CMS IT Service Desk provides 24x7x365 support. The service desk team is responsible for initial triage, classification, troubleshooting, resolution of incidents, and completion of service requests for a 7,000+ user community. Requests are received via phone calls, emails, chats, and web submittals. Position req