Customer Service Representative (Cantonese or Mandarin Speaking)

Descripción

USD 17.5–22/hourly Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Cantonese or Mandarin to assist with our member population. What You'll Do Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals Collect Elicit information from members/providers including the problem or concerns and provide general status informatio