Customer Service Representative

Descripción

USD 36,880–57,625/annual Consider joining our team as a Customer Service Representative within our continuously growing John Hancock Mutual Funds team! This is a full-time remote position and can be performed anywhere in New Hampshire, Massachusetts, and Arizona. Responsibilities: Provide exceptional customer service to policyholders, agents, and other collaborators through inbound calls, email, and chat. Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions. Leverage advanced technology and software systems to accurately